Majesco Copilot: revolutionising insurance software with generative AI

This innovative tool streamlines processes, optimizes data handling, and enhances the user experience, marking a significant step forward in the evolution of insurance software.

Seamlessly integrated with Majesco solutions for P&C and L&AH insurance, Majesco Copilot harnesses the power of Azure OpenAI Service to deliver a range of transformative benefits, including:

• Enhanced productivity: Majesco Copilot automates routine tasks, enabling insurance professionals to focus on strategic priorities.
• Data-driven decision-making: Majesco Copilot provides real-time insights and recommendations, empowering insurers to make informed decisions.
• Elevated customer experience: Majesco Copilot facilitates faster, more personalised customer service.

Embedded within Majesco products, Majesco Copilot operates as a dynamic digital assistant, providing contextual assistance to users whenever needed. It leverages Generative AI to generate text, translate languages, create content, and answer questions in a comprehensive manner.

Majesco Copilot’s impactful use cases span across policy, billing, claims, and loss control, including:

• Policy: Simplifying policy comprehension, streamlining correspondence, and accelerating routine tasks.
• Billing: Simplifying data retrieval, payment data requests, and customer inquiries.
• Claims: Enhancing notetaking, correspondence drafting, and customer support with AI-powered assistance.
• Loss control: Providing detailed risk recommendations based on LLM capabilities and historical loss control data.

Rooted in AI principles and responsible AI standards, Majesco Copilot adheres to Microsoft 365 Copilot’s blueprint, demonstrating Majesco’s unwavering commitment to data security and privacy.

The launch of Majesco Copilot underscores Majesco and Microsoft’s dedication to driving technological advancements in the insurance sector. With this innovative solution, insurance professionals can now expect an unparalleled core business platform that simplifies operations and delivers unprecedented insights and analytics.